Customer Service-Customer Friendly Website-discussion Personal Statement

Client care Customer Friendly Website-conversation - Personal Statement Example so as to draw in clients and make them remain and shop. The site ought to have great route which really implies straightforward and not over-burden route (Singh). Initially, Shirts Shop site has basic shading plan in white and naval force with no savage hues, hence the substance on the site is somewhat decipherable. The company’s logo is additionally rather basic and brief. When going to the website’s landing page, the client sees the popups exhibiting and causing to notice the most intriguing recommendations to date. The route is extremely straightforward with the fundamental goods’ classifications situated in the line in the upper piece of the page. The products offered on the site are provided with exhaustive depiction and excellent photographs (counting show photographs of covers on models). All the contact data of the organization is put at the base of each page. Also, to my reasoning, the site is available for each client, the textual styles are profoundly decipherable, and the speed of its activity is somewhat high. Considering these attributes, this site can be professed to be

Oprah Winfrey Life Essay Example | Topics and Well Written Essays - 1000 words

Oprah Winfrey Life - Essay Example All the endeavors that she began accomplished an incredible proportion of achievement. Following 25 years of facilitating the enormously effective show known as The Oprah Winfrey Show (TOWS) Oprah settled on the extreme choice to end the show. She likewise demonstrated that she has the goal to fire up her very on broadcasting company to be known as Oprah Winfrey Network (OWN). Taking into account that TOWS which is the thing that a great many people relate to Oprah will never again be delivered, the inquiry becomes whether Oprah’s organize OWN can make a similar progress that TOWS accomplished or Oprah is overstretching her capacity and brand power (http://www.oprah.com/pressroom/Oprah-Winfreys-Official-Biography ) . TOWS was communicated over the multi year time span and it developed to be one of the most sat in front of the network shows. The show had an expected viewership of 42 million week after week watchers in the US. It was additionally communicated in around 145 uniqu e nations. The ubiquity of the show was credited to the confession booth approach that the show had. It gave a gathering to individuals to share their story and was utilized as a stage to engage individuals to live better and more beneficial lives. The book club that Oprah framed as a portion of TOWS served to urge individuals to receive an understanding society. The greater part of the books chose for this job accomplished the hit status. Different brands that were embraced by Oprah likewise turned out to be tremendously effective. The accomplishment of the Oprah brand was additionally reached out to the online form or site for TOWS, which is Oprah.com, and to the O magazine. Oprah’s media adventures additionally included satellite radio when through an arrangement with XM satellite radio she began the station Oprah and companions, and later renamed the station Oprah radio. Beside her commitment to the media, Oprah is likewise a donor. She has consistently added to causes th at are planned for making training open for the hindered in various networks. Her commitment to instruction additionally incorporates beginning The Oprah Winfrey Academy for Girls, which is planned for enabling youthful burdened young ladies in South Africa. The institute looks to enable them to accomplish their fantasies and aspirations and furthermore create ladies in South Africa for authority positions (http://www.oprah.com/pressroom/Oprah-Winfreys-Official-Biography). The various brands that Oprah figured out how to make and develop to a triumph are regularly connected with her character and her face. This makes it simpler for individuals to relate to the brand and has prompted what is considered ‘the Oprah effect’. Her character has been perceived dependent on her capacity to speak the truth about various issues that have influenced her just as those that influence individuals everywhere throughout the world. She is in this manner considered as one of the most imp ressive feeling pioneers and shapers on the planet. Big name marking has been fruitless in a few cases. There is in this manner the worry that the new pursuit (OWN) by Oprah may bomb following an abuse or overexposure of Oprah as a brand. Superstar marking has turned out badly, for example, on account of Martha Stewart who was at one time a ground-breaking brand in a few occasions. Following validity gives that were achieved by her capture and imprisoning, the brand Martha Stewart became one that no one needed to have any sort of relationship with. In spite of numerous endeavors to restore the brand, individuals kept on maintaining a strategic distance from it and anything that was idea to have any type of

The Secret Strategy to Insane Productivity

The Secret Strategy to Insane Productivity The poster child for insane productivity is Elon Musk. I’m willing to bet that almost everyone is slightly jealous of Elon Musk. I know I am.I greatly admire his legendary work ethic. Due to his insane ability to push himself to work far harder than the average person can even dream of, Elon has made himself a living legend.He has revolutionized multiple industries and made himself and his companies incredibly valuable. This is the man who wants to send us to Mars â€" and he will most likely succeed!Do you ever read about the achievements of people like Musk and think that they must be superhuman?Do their achievements and incredible levels of productivity make them seem like geniuses, leaving you wondering whether it is possible for you to achieve similar levels of productivity?Well, here’s the thing â€" being highly productive is not a function of genius, neither do you need to be superhuman to reach such levels of productivity.Achieving insane levels of productivity is all abou t being hardworking, organized, and highly focused, and the good thing is that anyone can achieve high levels of productivity.Okay, you might not exactly get to Elon Musk’s level, but it’s definitely possible for you to operate at your highest level of productivity and achieve incredible accomplishments in your career.PRODUCTIVITY IN THE KNOWLEDGE ECONOMYIn business, productivity is a term that was traditionally used to define the level of output an employee provides.For instance, in a doll-making factory, the productivity of each worker is a measure of the number of dolls made by each worker per day.In businesses which involve making tangible things, productivity is easy to measure and ascertain. The problem is in companies based in the knowledge economy.It is not always possible to gauge someone’s productivity in the knowledge economy.You see in the past, companies put emphasis on production (output).However, the knowledge economy has shifted employee goals towards result-ba sed performance.Put simply, the impact of your work is now more important than merely completing batches of work.The knowledge economy and the adoption of technology has brought tremendous advantages to work culture.With mechanical tasks increasingly being automated, workers now have the chance to do work that they actually enjoy, work which enables them to express their creativity.However, the knowledge economy and technology have also brought certain disadvantages to the workplace.Today, a lot of work is done on computers, smartphones, and on the internet.The problem is that these tools of work are also rife with distractions. It is very much possible for an employee to sit at their desk accomplishing nothing.In the past, it was possible for a supervisor to look across the factory floor and immediately tell who was working and who wasn’t.Today, a supervisor looking across the office cannot tell who is actually working and who is liking memes on Facebook. You have probably experi enced such scenarios.You come to work with plans to get done with that report you have been working on. 30 minutes into your work, an email notification pops up on your screen. You decide to check it quickly and go back to your work.You open the email and find that your friend from the marketing department has sent you a link to this hilarious video on YouTube.Before you realize it, you have spent an hour watching stupid videos on YouTube instead of working on the report.Freelancers are especially prone to such distractions because they have no one looking over their shoulder.As a result, if a freelancer fails to instill self-discipline on himself, he or she can easily find himself zoning out on the internet, procrastinating endlessly, taking frequent breaks to get a snack, or jumping back and forth between tasks without achieving much.With such distractions, many people take an inventory at the end of the day and realize that they have hardly accomplished what they set out to do at the beginning of the day.Out of about seven or eight hours set for work per day, most people hardly work half of those hours. Somehow, much of their time is lost on non-work activities.Why does this happen? Why is it so hard to just sit down and focus on your work for several hours until it is done? And most importantly, what can be done about it?Is it really possible to do in one hour what normally takes you three or four hours? Is it possible to increase the quality of your work while working fewer hours?Yes, it is possible to get more work done in less time, and it all boils down to being intentional and highly focused with your work.But how do you become intentional and highly focused?This can be narrowed down to five key points.PLAN “If you fail to plan, you are planning to fail!” â€" Ben FranklinOne of the main reasons people fail to reach their optimum productivity is the feeling of being overwhelmed and drowning in tasks.If you have too many things on your plate, they e at away at your attention and drain your will.You feel so overwhelmed that you don’t even know where to start, and even when you get started, you can’t pay enough attention to the task at hand. This problem has a simple remedy. Plan!Create a schedule. It is crucial that you know exactly what you are supposed to be doing at every hour of your day.When activities are structured according to a set schedule, it focuses your attention and willpower on the one thing you are supposed to be doing at that particular moment.Another advantage of having a schedule is that you can batch secondary tasks in a set period of time so that when you start working on the primary/essential tasks, you will have no distractions and can give them all your concentration.Take emails, for instance. The average employee spends over 11 hours per week on emails alone. What is the first thing you do when you get to the office? If you are like most people, you probably check your emails.This is not necessarily bad.The problem is when you go down that rabbit hole and find yourself spending too much time answering emails.Before you know it, you have drained a big chunk of your morning energy on what is urgent (emails) rather than what is important (valuable, productive work).To avoid this, start your day by writing down a to-do list, outlining exactly what you wish to accomplish that day.Even better, you can create your to-do list in the evenings before you go to sleep, so when you wake up the next day you already know what you are going to do.Though this may not be possible with all workplaces, it is also important to indicate in your to-do list what time you will be undertaking each task.It doesn’t have to be specific.Just having a timeline and flow gives you a soothing sense of direction and purpose. It makes you feel calm and in control, and that goes a long way in helping you mow through your to-do list with energy and focus.When planning your day, isolate three big tasks which you a re determined to get done before the day is over. It is easy to lose track of your to-do list while chasing the day-to-day emergencies that tend to crop up.Having three large goals in your to-do list ensures that no matter what happens in the course of the day, you will have accomplished at least have three important tasks.CUT DISTRACTIONSWe are probably the most distracted generation to ever exist.Thanks to smart phones, computers, and the internet, we are inundated with a hundred distractions.At every second of the day, we are bombarded with social media notifications, incoming emails, text messages, phone calls, app update requests… the list is endless.We are addicted to our phones.The last thing most of us look at when we go to sleep is our phones. They are also the first thing we look at when we wake up in the morning.When we are in a queue and start to feel bored, we automatically reach for our phones.We have forgotten what boredom feels like. The moment we begin to feel a l ittle discomfort as boredom starts to creep in, we find something to fill our time. We are spoilt for choice when it comes to entertainment.Chatting on social media, videos on You Tube, questions and answers on Quora, topic-specific chats on Reddit, music on SoundCloud, computer games and game apps, you name it.Unfortunately, our smartphone addiction has extended into our workplaces. Employees will often cut short their work to laugh at funny videos or read about the latest trending topic on BuzzFeed.We are living in the attention economy. Attention is one of the most valuable resources in the world today. If you can grab people’s attention, you can build an empire.This is the secret behind the success of companies such as Facebook, BuzzFeed, YouTube, and Reddit. It also explains the success of YouTube personalities, Instagram models, and the famous Kadarshian family.Attention attracts advertising dollars. Websites and apps like Facebook are deliberately engineered to grab and hol d your attention for as long as possible.As a result, what seems like a harmless pastime has become a dangerous addiction, and it is seriously affecting our productivity.Workers in the knowledge economy find themselves increasingly unable to maintain focus when working.This has become a very common scenario.You are on the internet doing some research for a work project.An interesting link catches your eye and you click on it. One link leads to another and you fall down the rabbit hole.Three hours later you find yourself feeling terrible, filled with self-loathing because you have wasted your entire afternoon with nothing to show for it.Does that sound like you? If it does, the solution to your problem is both easy and hard. All you have to do is get rid of all your favorite distractions.Delete the apps that waste your time. Install an app-blocker on your phone or a website-blocker plugin in your computer’s browser that will help you block your favorite addictions for specific peri ods of time.When working, turn off your smartphone notifications.Turn off cookies for sites like You Tube to ensure they don’t provide a tailored homepage that contains all your favorite topics/videos.You can even go to extreme lengths by switching your phone off when you start working.Simply identify your main distractors and bear hard on them. Yes, leave nothing to chance. Your productivity will thank you for it.STOP PROCRASTINATING“Procrastination is a thief of time.”It began when you were in school. You would put off assignments until the night before the deadline.Others who were more diligent would start their work early and work on it at a leisurely pace.They had time to do research, think, experiment, and work on producing a great report.On the night before the deadline, fear roused you from your lethargy and you would start working on the assignment at a feverish pace.You practically plagiarized information from the internet or from the books you were reading because y ou did not have the time to digest the information and present it in your own words.You almost didn’t finish on time. In fact, you were positive that there were some things you left out. You knew you did a poor job.You still pass though, somehow. You got average marks for average work, though you were more naturally intelligent than many of your diligent classmates who got top marks.You didn’t think it was such a big deal. Unfortunately this shadow has followed you all your life. It followed you to the workplace.You always do your work at the last minute, and you have been reprimanded for it one or two times.If this describes you, your problem is procrastination. You put off things to the last minute. Procrastination is a classic act of self-sabotage.Serial procrastinators never achieve much, no matter how talented, intelligent, or skilled they are.Sooner or later, everyone gets fed up with them: their bosses, clients, colleagues, friends, even their family.In his book The War o f Art, writer Steven Pressfield narrates his lifelong struggle with procrastination, how it ruined his life, and how he eventually became a proactive, productive, and highly successful writer, with screenplays, novels, and non-fiction titles under his belt.In the book, Pressfield calls procrastination “resistance”. Like all great wisdom that tells us how to live our best life, the trick that Pressfield discovered about overcoming resistance is both very easy and very hard. It is easy to understand and hard to implement.The key to winning the war against resistance, Pressfield reveals, is simply to work. It is to sit down every day at your desk and do the work you are supposed to be doing. All you have to do is start.Besides, when you actually think about it, you will realize that you have nothing to lose. Just start working on that project. Start writing that novel. Start doing that research. Make that first phone call.Type that first sentence. Just start. You have nothing to lo se. On the other hand, you have everything to lose if you don’t put in the work.Start working and keep going.The first two minutes or even five minutes may be difficult.After a while, though, the resistance fades away.You hit your stride and you cruise on the momentum you have developed.Continue working until you complete the job or hit your quota for the day.DEEP WORKIf you are struggling with developing a good work ethic and increasing not only your productivity in terms of quantity of work done, but also the quality, you might gain a few insights from Cal Newport’s book, Deep Work: Rules for Focused Success in a Distracted World.Deep work, Newport claims, is the most valuable skill in the 21st century, particularly for knowledge workers.He defines deep work it as the ability to starve your distractions and focus intensely on a task that is cognitively demanding.Deep work enables you to internalize complicated information or skills quickly.Those who master the art of deep work not only become extremely valuable in their line of work, but they also become happier as they develop the sense of true fulfillment that comes from producing something worthwhile and completing your tasks in time.In the highly competitive workplace environment of the 21st century, deep work is practically a superpower.Those who channel their energies into deep work are able to achieve 10X productivity while others are barely struggling to be average, what with all the distractions weighing them down.Another advantage of deep work is that enables us to live our most fulfilling lives. If you develop a skill that is rare and valuable in your field, you will command high rates, which means you can define your own work schedule.The same is true if you develop the habit of completing your tasks in time: it opens up your time, so you can spend more of it doing the things that you love.A lifestyle dedicated to deep work is the polar opposite of the lives most of us are living today.Thanks to smartphones and the limitless plethora of entertainment available to us, many of us have dedicated our lives to distraction.The deep work lifestyle avoids distraction and doubles down on the work that really matters.Cal Newport provides a number of tips to help you get in the deep work groove.Here are a few of them:Avoid social media â€" Newport argues that we don’t actually need Twitter, Facebook, Instagram, and the other social media sites, though it often feels as if we can’t do without them. He provides case studies of people who have succeeded enormously without having to “build a brand”. If you can’t delete your social media accounts, at least limit the time you spend on them. Install plugins or apps that block these sites during your work hours.Focus on the wildly important tasks.Track yourself, so as to keep yourself honest about how much time you are spending on the priority project.Avoid shallow work â€" Things like checking email or filling in a spreadsheet. These are tasks that are not cognitively demanding, which you can perform while distracted.To summarize, focus first on the valuable, cognitively-demanding tasks, don’t multi-task, and avoid distractions.That way, you will complete your projects in no time and also guarantee quality.GRITWhen it comes to increasing their productivity, most people focus on tools and techniques and focus on the most important thing â€" actual work. In truth, all the productivity tools and techniques mean nothing if you don’t put in the work.That project won’t do itself.It takes effort and time, and you have to put in both of these.It doesn’t matter what productivity tools you use to plan your day and cut out distractions.If you don’t actually put in the work, you will accomplish nothing at the end of the day.This is the sweat-factor of productivity. It’s the easiest thing to understand and one of the hardest thing to implement. In her bestselling book Grit: The Power of Passion and Perseve rance, Angela Duckworth calls it “grit”.According to Angela, the secret to outstanding accomplishment in any field is not talent, but rather a blend of persistence and passion, which is what she calls “grit.”This persistence is also expressed by Cal Newport when he observes that in his experience, the most common trait that he has consistently observed in achievers is “an obsession with completion”.He explains that for this type of people, when a project falls into their lap, they are filled with an almost compulsive drive to finish it.On one side, productivity is about being organized and planning how you spend your time.On the other side, productivity is also about putting in the work and persisting for extended periods of time to complete a task or project. This is what is referred to as grit.Grit is a rare quality nowadays. The ability to push yourself to do hard things in a word that is rife on distractions will make you stand out in a crowd.It is impossible to enga ge in deep work without grit. Grit is a state of mind, it is an attitude.Develop it and your days of procrastinating and underperforming at work or school will be over.WRAPPING UPHigh achievers do not attain their lofty peaks because of their innate genius or talent.It helps, sure, but the world is full of destitute geniuses and wasted talents. Some of the most successful and productive people you know are probably less smarter or talented than you are.What matters when it comes to productivity is planning ahead, never postponing work, eliminating distractions, and immersing yourself in a task and persisting at it until you complete it.Follow these guidelines and you will certainly be able to achieve insane levels of productivity.

Freud s Theory Of Psychosexual Development Essay

In this assignment, we are to take a theorist from a selected list and explain their theory. Once we explain the theory, we are then to compare and contrast from a biblical perspective. One of the most famous theorist the world has ever known is a man by the name of Sigmund Freud. Now Freud’s theory of Psychosexual Development is the philosophy I chose to discuss because it is by far in my opinion one of the silliest and most controversial of all the theories I have a chance to explore. At first glance you will totally get the wrong idea about the theory. I mean seriously, Pyscho-â€Å"sexual†, seemed kind of creepy to me. Then again, popular opinion was that Sigmund Freud was a creepy man; yes, he may have been somewhat of a genius, however he was indeed creepy. His theory basically pronounced how temperament of an individual developed over the course of childhood and it is one of the most renowned theories in psychology. Freud believed that behavior advanced through a sequences of childhood stages in which the self-satisfaction energies of the id become fixated on definite erogenous areas. In this concept we must first recognize, according to Freud, that the psychosexual vigor, or rather libido, is described as the driving force behind behavior. According to our research, psychoanalytic theory actually proposes that personality is mostly established by the tender age of five. It is also said that early life familiarities play an enormous role in personality progressShow MoreRelatedFreud s Theory Of Psychosexual Development1055 Words   |  5 Pageslife, people see development in different ways. From birth to death, the developmental process is very complex. There are many theorists who have researched what a person goes through and the ir behavior. They have established a set of guidelines and stages that a person should go through or be doing at certain times throughout life. Thus, this paper will aim to discuss the three main theories of development; Freud’s theory, Erikson’s theory, and Piaget’s theory. Sigmund Freud is the one who hasRead MoreSigmund Freud s Theory Of Psychosexual Development1813 Words   |  8 PagesSigmund Freud is considered one of the most famous and controversial figures in the field of psychology. Originating from his work, the psychoanalytic theory has influenced and motivated many others, neo-Freudians, to expand on Freud’s beliefs and create their own theories. Using the clinical data from his work with mental health patients, Freud created the theory of psychosexual development to explain how one’s personality is developed in stages, formed through experiences during childhood and unconsciousRead MoreSigmund Freud s Theory Of Psychosexual Development908 Words   |  4 PagesThe first theory that can relate to this issue is Sigmund Freud’s theory of psychosexual development. And this is sexual and emotional development during our life course. And there is three parts to this, the id, ego, and superego. For the id it is the unconscio us personality and this is present from birth. It strives for the needs, the wants, and all desires. And this relates to my story because my needs where not met at time where I needed it the most. My mom did not give that attention that soRead MoreSigmund Freud s Theory Of Psychosexual Development1550 Words   |  7 PagesSigmund Freud, the father of psychoanalysis. In his life Freud was a medical doctor, psychologist, physiologist, and an influential thinker. Freud is most known for his in depth exploration of the human mind. In this paper I take an in depth look at the life Freud lived, all the way from when he was born to when he tragically died. I also take a look at multiple influential theories he created which led to many different breakthrough when it comes to the study of the mind. His most popular theory thatRead MoreSigmund Freud And Erik Erikson s Theory Of Psychosexual Development1806 Words   |  8 Pages 2 Parental actions can influence both positive and negative developments in the personalities of children. These developments begin at birth and continue throughout the lifespan. Parenting can be difficult at times, but what one must remember is that the actions of parents in the early stages of their children’s life can be the most significant. Of all the theorists who have studied the development of personality, Sigmund Freud and Erik Erikson have been the most influential in explaining howRead MoreFreud s Theory Of Psychosexual Stages Of Development And Costa And Mccrae s Five Factor Model2237 Words   |  9 PagesAbstract Freud’s theory of psychosexual stages of development and Costa and McCrae’s Five Factor model were compared to assess the personality of a woman named Judy, experiencing difficulty in her primary relationships and day to day functioning. The main purposes of the study is to explain how each theorist would assess Judy’s behavior and identify the strengths and weaknesses of each approach and further the differences and any similarities found. The key strength of Costa and McCrae’s modelRead MoreSigmund Freud s Theory Of Development1000 Words   |  4 PagesFreud’s psychosexual theory of development is and why it is important for the developing child to overcome said conflicts. I also talked about the different effects of not overcoming the conflicts Freud had determined that would lead to adult behaviors. Over the years, Sigmund Freud has created many theories involving many different ideas in the psychological world. One theory that stood out to me throughout our journey in introduction to psychology is Freud’s developmental theory. Freud s developmentRead MoreShedding Light On Freud s Controversial Psychoanalytic Theory1525 Words   |  7 PagesPsychoanalytic Theory Krystle D. Kraft St. Johns River State College: Human Growth and Development Shedding Light on Freud’s Controversial Psychoanalytic Theory Psychoanalytic theories suggest that developmental changes happen due to the power of internal drives and emotions. Sigmund Freud, a Viennese physician, is said to be the founding father of this theory. He believed biological impulses, such as a need for food and sex, were the driving impulses for personality development (Denise BoydRead MoreTheories And Theory Of Psychosocial Development Essay1255 Words   |  6 Pages 1 Theories Theorist Tiffany Leaf Walden University Dr. Thomas Russo RSCH – 61007-6 Research Theory Life is full of many experiences and challenges which help individuals to grow and become better people. There has been tons of research to better understand how and why humans develop and grow the way they do. Among the many theories and therapist in the field of psychology, I have chosen psychosexual and psychosocial development to provide basic tenets, explainRead MoreSigmund Freud s Theory Of Psychology1356 Words   |  6 PagesSigmund Freud was an Austrian neurologist, also known as the founding father of Psychoanalysis. Freud discovered psychoanalysis by organizing ideas and information from different theories and clinical observations. Psychoanalysis is A method of analyzing psychic phenomena and treating mental and emotional disorders that is based on the concepts and theories of Sigmund Freud, that emphasizes the importance of free association and dream analysis, and that involves treatment sessions during which the

Drug Effects on the Community - 2716 Words

Do people ever think about the consequences about drug abuse? Not many of us do but we all know what it does to us. Drugs are harmful to the brain and the body system itself; they affect the heart in many ways and because of that people become unconscious as to what their actions are. They do not realize how badly they can harm the community around them. Drugs are normally used by those who are not involved in activities such as, religious clubs, sports, etc. The users are normally stressed out with life and at times they just need something to set their minds aside from problems which occur in their everyday life. There are many reasons as to why and how drugs affect the community around the drug user however; there are also reasons†¦show more content†¦They believe in taking risks and trying new things because they are interested in what it does to them and how. Teenagers arent aware at all times about the drug and how it can affect the body but they are aware of th e fact that it is harmful. Adolescents try things because they think that since their friends are doing it, it is cool to be like them because they assume that drugs make us feel good about ourselves. They believe it reduces stress however it is hard to keep a teenager away from testing such things because this is the time where they ask for their independence. Teenagers are likely to get involved with drugs if they have a history of drug abuse, if they are depressed, if they have a low self-esteem, and if they are left out of groups or clubs which make them feel unwanted. These types of acts should be avoided and the teenager should join all the clubs and/or groups they possibly can so they can stay out of deviance. The teenagers themselves are always the drug users; the parents of the child can be abusing him/her with the use of drugs and is not willing to seek help for it. They believe that being the parent has no influence on the child if they smoke because in school the ch ild is learning not to. However, the child is influenced by the parent more than anyone else that is in contact with them. It is hard to take someone away from that type of mentality that just because theirShow MoreRelatedDrug Use And Its Effects On The Community1474 Words   |  6 PagesDrug use doe not only affect the users but also have a devastating effect on the wider community as a whole. This includes their friends, families, government resources and businesses. Economically, when the effects are quantified an estimated $180.9 billion is lost annually due to drug use as reported by ONDCP in 2002. Drug abusers experience several severe health effects ranging from ill-health, general sickness to death. Different drugs used by an individual has different health effects suchRead MoreEssay about Drug Effects on the Community2658 Words   |  11 Pages nbsp;nbsp;nbsp;nbsp;nbsp;Do people ever think about the consequences about drug abuse? Not many of us do but we all know what it does to us. Drugs are harmful to the brain and the body system itself; they affect the heart in many ways and because of that people become unconscious as to what their actions are. They do not realize how badly they can harm the community around them. Drugs are normally used by those who are not involved in activities such as, religious clubs, sports, etc. The usersRead MoreThe War On Drugs And Its Effects On Children, Families And Communities3276 Words   |  14 PagesThe War on Drugs has led to an increase in the mass incarceration of people of color and minorities, which is a problem in the United St ates. In the past thirty years, the number of females jailed across the country, many of whom are poor with mental health and drug problems. The increase in the incarceration of females has had a devastating impact on their children, families and communities. This paper will describe the authors of Upper Bunkies Unit and Orange Is the New Black who wrote theirRead MoreThe Social Effect of Dangerous Drugs on Communities and the Criminal Justice System1838 Words   |  8 PagesWhat are the social effect of dangerous drugs on communities and the criminal justice system? We as a society have this ability to have to label all things, good and bad. If we didn’t we wouldn’t be able to live with ourselves. I am just joking, what I really mean, is all we hear in the news or read in the paper is how screwed up society really is. How bad the drug problem is. Well first, what are Dangerous Drugs? Drugs are chemicals that change the way a person’s body works. You’ve probably heardRead MorePolice Detection On The Drug Side Effect Network Using Walktrap Community Detection Algorithm1426 Words   |  6 Pages 3.6 Community detection Figure 9. Community detection on the drug side-effect network using walktrap community detection algorithm. There were 61 communities detected in the network with the largest community consists of 35 drugs and smallest ones consist of only two drugs. As a result of using walktrap community detection algorithm, there were 61 communities detected altogether. The biggest community consists of 35 drugs and the smallest ones consist of two drugs. 4 Discussion 4.1 ImprovementRead MoreThe Signs Of Addiction And Addiction898 Words   |  4 Pages Families can do different things that can help with addiction. According to Alcohol and Drug Abuse Affects Everyone in the Family (2015), families can learn the facts about drugs and addiction so they can know what to expect. The family needs to make sure they get help for themselves other than getting help for the addicted person, but also learn what they can do to help the addicted family member. They would maybe need to get a family intervention and always look for a long term recovery. The familyRead MorePrescription Drug Abuse1298 Words   |  5 PagesPrescription drugs are being taken for reasons other than the ones they are being prescribed for, fueling an addiction that impacts as many as 48 million Americans (Prescription Drug Abuse WebMD). According to MedLinePlus, an estimated 20 percent of people in the United States have used prescription drugs for nonmedical reasons. This is prescrip tion drug abuse. 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Customer Services Free Essays

Unit 1 Assessment Assessment You should use this file to complete your Assessment. †¢ The first thing you need to do is save a copy of this document, either onto your computer or a USB drive †¢ Then work through your Assessment, remembering to save your work regularly †¢ When you’ve finished, print out a copy to keep for reference †¢ Then, go to www. vision2learn. We will write a custom essay sample on Customer Services or any similar topic only for you Order Now com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline. ) Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description for each organisation, rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial | |Their products are Italian fashion related, such as clothes, shoes | |organisation |Monaco Couture |and accessories. Friendly customer services and value for money | | |Retail |products. | | | | | |Commercial |Wilton Patisserie |Wilton is a Greek bakery that has a huge cake selection for every | |organisation | |occasion. They make fresh pastries, bread, cookies and other | | | |related savouries and sweets baked goods, you can also find | | | |sandwiches and hot or cold drinks. They are focused in providing | | | |value for money product and friendly customer services. | |Public |Police |Activity it applies at the level of national security. Their | |organisation | |activities are directly coordinated by the government. Their task | | | |is, however, not profit, but to provide the necessary services to | | | |the government and citizen | |Public |Fire brigades |Fire-fighters    are rescuers extensively trained in fire fighting, | |organisation | |primarily to extinguish hazardous fires that threaten property and | | | |civilian or natural populations and to rescue people from dangerous| | | |situations, such as collapsed or burning buildings. | | | | | |Third sector organisation |Charities |A charitable organization is a type of non-profit organization | | | |(NPO). It differs from other types of NPOs in that it centres on | | | |non-profit and philanthropic goals as well as social well-being | | | |(e. g. haritable, educational, religious, or other activities | | | |serving the public interest or common good). | |Third sector organisation |Hospices |Hospice an institution working in palliative care within the health| | | |system. | 2. Complete the table below by describing the differe nces in customer service between commercial, public and third sector organisations. You should outline customer service roles in each organisation and highlight the differences in how customer service is carried out across these organisations. Organisation type |Description of customer service and | | |the differences between organisations | |Commercial | | |organisation | | | | | | | | | | | | | |Public | | |organisation | | | | | | | | | | | | | | |Third sector | | |organisation | | | | | | | | | | | | | | | | | 3. In relation to your current organisation (or one that you are familiar with), outline the part that customer service plays in this organisation and its industry as a whole. 4. Who are the major competitors to your current organisation (or one that you are familiar with)? 5. Identify at least two factors that could affect the reputation of your current organisation (or one that you are familiar with). Section 2 – Understand employee rights, responsibilities and organisational procedures 1. Use the table below to give details of employer and employee rights and responsibilities under employment law and the importance of having these (consider the importance to the organisation, employees and customers, where relevant). You should include at least two employer rights / responsibilities and at least two employee rights / responsibilities in your answer. Rights and responsibilities |Why are they important? | |1. Employer | | | | | | | | | | | |2. Employer | | | | | | | | | | | |1. Employee | | | | | | | | | | | |2. Employee | | | | | | | | | | | 2. Give details of employer and employee rights and responsibilities under the Health and Safety at Work Act. You should include at least two employer rights / responsibilities and at least two employee rights / responsibilities in your answer. |Who? Rights / responsibilities under Health and Safety at Work Act | | | | |Employer | | | | | |Employer | | | | | |Employee | | | | | |Employee | | 3. In relation to your current organisation (or one that you are familiar with), describe the organisation’s procedures for health and safety and any relevant documentation that is used. If possible, provide relevant health and safety policies / documents from the organisation to support your answer. These documents should be annotated to highlight the relevant sections. 4. Outline how the Disability Discrimination Act relates to employment. 5. In addition to the information provided in the questions above, identify the other key legislation that specifically relates to your chosen organisation and its industry as a whole. 6. Describe the procedures followed by your chosen organisation in relation to equality and diversity. Your answer should include details of any monitoring that takes place and documentation used to support this monitoring. Section 3 – Understand career pathways within customer service 1. Describe at least two different types of career pathways that may be available within a customer service role. 2. Identify a range of sources where a person can find information and advice on the customer service industry, occupations and career progression. | | |Information relating to: |Source(s) | | | | |Customer service industry | | | | | |Occupation | | | | | |Career progression | | 3. In your current organisation (or one that you are familiar with), what methods of learning are available to help wi th career progression? 4. In your current organisation (or one that you are familiar with), what is the procedure for accessing formal learning programmes? What is the procedure if an application for access to learning is refused? If possible, provide relevant organisational procedures to support your answer. These documents should be annotated to highlight the relevant sections. 5. Explain how new customer service situations can help with self-development and career progression. Section 4 – Understand how employees are supported within the customer service role 1. Identify a range of sources where a person can find information and advice on employment rights and responsibilities. You should identify at least three sources of information in your answer. 2. Complete the table below, identifying the representative bodies related to your chosen organisation / industry. You should also include details of the main roles and responsibilities of these bodies and their relevance to the organisation / industry. |Representative body |Roles and responsibilities |Relevance | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 3. For a customer service role in your current organisation (or one that you are familiar with), use the table below to provide details of the support that is available in relation to the following issues: a) Equality b) Health and safety c) Career progression |Issue |Sources of support |Equality | | | | | | | | | | | | | | | | | | | | | | | |Health and safety | | | | | | | | | | | | | | | | | | | | | | | |Career progression | | | | | | | | | | | | | | | | | | | | | | Section 5 – Know the organisation’s policies and procedures Please answer all of the questions in this Section in relation to your current organisation (or one that you are familiar with). 1. Use the table below to describe the main principles, policies and procedures of your chosen organisation. You should also include details of documentation used to support these principles, policies and procedures. |Description |Supporting documentation | |Principles | | | | | | | | | | | | | | | | | | | | | | | | | | | |Policies | | | | | | | | | | | | | | | | | | | | | | | | | | |Procedures | | | | | | | | | | | | | | | | | | | | | | | 2. How are the organisation’s principles communicated to employees? Explain this below. 3. Outline the policies and codes of practice that are adopted by the organisation. How are employees made aware of these policies and codes of practice? 4. Explain how employees are involved with and consulted on changes to the princi ples, procedures and policies within the organisation. 5. Use the table below to identify issues of public concern relating to the industry and organisation, and describe how these issues are addressed / dealt with. Issues of public concern |How they are addressed / dealt with | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Once you have completed all 5 Sections of this Assessment, go to www. vision2learn. com and send your work to your tutor for marking. How to cite Customer Services, Essay examples

Diversity and Gender Composition on Corporate

Question: Discuss about the Diversity and Gender Composition on Corporate. Answer: Introduction This report is based on Wesfarmers; a leading Australian based company recruits its staff under the grounds of gender diversity so as to offer satisfactory returns to its shareholders. Gender diversity affects both female and male sex in Wesfarmers employees performance (Bear, Rahman, and Post, 2010, p. 207). Enhancing gender diversity in the human resource of an organisation is costly to the firm since different gender requires different resources to perform. The purpose of this report is to explain the importance and objectives of gender diversity towards the success of Wesfarmers. Objectives of Gender Diversity Wesfarmers step to enhance gender diversity in its operations play significant roles in improving equality of human rights. This report seeks to achieve two distinct goals as given below: To promote equity without discrimination and specifically eliminate any forms of inequality on gender identity, religion, beliefs, race, and sex. In Wesfarmers, gender diversity and equality is viewed as a blueprint for better management. When it comes to promotion, retention, and recruitment, the managers should do it fairly based on the skills, experience, and expertise of the interested members (Chapple and Humphrey, 2014, p. 710). The promotion of fairness results to improved productivity and profitability of a firm to the anticipated levels as set in the strategic plan. Anticipated Outcome Equity and equity in the recruitment, promotion, and hiring of employees by Wesfarmers HRM motivates the employees to improve their productivity level (Chapple and Humphrey, 2014, p. 708). The principal objective of enhancing gender diversity within the workplace is to promote equity for all stakeholders without any discrimination on the grounds of religion, beliefs, and races. The recruitment of employees by Wesfarmers should be set to be done after every six months or as at when required. The ability to promote the current employees is based on their skills, experience, and knowledge and thus should be done on this basis after one year (Dobbin and Jung, 2011, p. 84). Gender diversity requires that practitioners be gender sensitive in the resource allocation to various stakeholders, thus retaining employees is encouraged by a regular supply of adequate resources. The inability to promote gender diversity by the human resource management of Wesfarmers is risky to the success of the firm. The reputation of the enterprise to the public is tarnished. The employees perform below their capabilities (Hoogendoorn, Oosterbeek, and Van Praag, 2013, p. 1518). Further, there may be high rates of strikes by both the members of society and the workers of Wesfarmers. Evaluation Method Gender diversity plays a sensitive role in the mapping of an organisation's objectives. To evaluate the level of equity and fairness in the workplace, participatory, labour mapping, mobility mapping, and attitude mapping evaluation approaches are employed (Dobbin and Jung, 2011, p. 77). Gender mainstreaming methods is highly used in the measurement of fairness and equity in the workplace. To encourage the understanding and support of human rights by creating resolutions to advance a diverse and equitable approach to human rights as well as strengthening the capability of civic society. The question of whether men or women should undertake certain duties is resolved through the creation of a strong business culture. Under this objective, the management of Wesfarmers seeks to implement unity, strengthen employees capabilities, and training them on efficient work methods and make them feel as important assets of the company (Bear, Rahman, and Post, 2010, p. 200). With training and development of employees, the company improves productivity since the staff are highly motivated to work with high morale (Dobbin and Jung, 2011, p. 89). The implementation of unity reduces sources of conflicts and thus ensuring employees work in the right direction. Strengthening employees capabilities lead to improved productivity. Timeline and Resources The ability to incorporate gender diversity effectively in the organisation's programs enables the leadership to design the appropriate products that the two genders demand. Training and development of employees should be done as at when required and no longer than four months on average (Dobbin and Jung, 2011, p. 92). The management should organise seminars where the personnel is taught the importance of peace in the workplace, and adequate resources allocated. Training promotes employees capabilities, and this is done after every four months. Failure to understand the importance of supporting human rights in a business setting has a risk that the company may lose market in the business environment (Hoogendoorn, Oosterbeek, and Van Praag, 2013, p. 1520). Improper understanding of the market demands both female and male gender results to poor decision making when supplying products in the market. The provision of poor quality products chases away the customers of Wesfarmers. In the assessment of the effectiveness of this approach to realising the set goals of gender diversity, a division of labour mapping, mobility mapping, attitude mapping, and body power walk methods are usable. These helps in detecting the risk approaches undertaken by the company in addressing gender diversity problems. Conclusion Gender diversity plays a crucial role in the success of an organisation. With active recruitment and retention approaches, healthy organisational climate and culture are enhanced (Dobbin and Jung, 2011, p. 92). Therefore, organisations should establish a healthy workplace by rewarding creativity and innovation that celebrate diversity. References Bear, S., Rahman, N. and Post, C., 2010. The impact of board diversity and gender composition on corporate social responsibility and firm reputation.Journal of Business Ethics,97(2), pp. 207-221. Chapple, L. and Humphrey, J.E., 2014. Does board gender diversity have a financial impact? Evidence using stock portfolio performance.Journal of Business Ethics,122(4), pp.709-723. Dobbin, F., and Jung, J., 2011. Corporate board gender diversity and stock performance: The competence gap or institutional investor bias?.North Carolina Law Review,89. Hoogendoorn, S., Oosterbeek, H. and Van Praag, M., 2013. The impact of gender diversity on the performance of business teams: Evidence from a field experiment.Management Science,59(7), pp.1514-1528